FAQ

Things you might be wondering

When will my order be dispatched?
All orders are packed by me and usually dispatched within 3 working days. During busy periods or launches, it may take a little longer, thank you for your patience 🤍

How long does shipping take?
UK orders typically arrive within 5 days after dispatch. International shipping times may vary depending on location.

What makes your journals different?
REBELJONES journals are designed to feel like your own cosy space, with high-quality paper, thoughtful details, and a warm, cozy aesthetic that makes journaling something you look forward to.

Who are the REBELJONES characters?
Meet Nora the pig, Fang the bat, and Ginger the cat your little cozy companions, available as plush keychains and collectibles to take with you everywhere.

Do you accept returns?
Due to the nature of small business products, returns aren’t always accepted but if there’s an issue with your order, please get in touch and I’ll always do my best to help.

What if my order arrives damaged?
I’m so sorry if this happens! Please email me with your order number and photos, and I’ll sort it for you as quickly as possible.

Who runs REBELJONES?
It’s just me, Becc! I design, pack, and run everything myself, so every order means the world 🤍

How can I stay updated?
The best way is to join the email list for cosy updates, new launches, and little surprises.

Can I share my order online?
Yes please! I love seeing your orders — tag me on Instagram so I can share and see your cosy setups ✨